This is an old thread but I'm new to WOH and just had a really unpleasant experience with the desk guy at the Hyatt Place Long Island City.

On my first few days...they brought me 2 bottles of water a day. Excellent.

Then...they just stopped bringing the water altogether, and I went downstairs to ask for them, and he says, you can only have 1. The other bottle will be $3.

Really? I ramped up on Hyatts this year, Explorist now, will actually become Globalist once this current stay hits my account. He says Globalists get 2. Me: well they didn't bring me any yesterday so can this one just count for yesterday.

I am really really wondering if this Globalist mattress run is worth it. So petty. And the Hyatt Place idea of "hot breakfast" is pretty gross, so....so far I'm really not enjoying this. I mean, what if there are two people staying together in a room - they're going to share a single bottle of water?