Just stayed at this property for the weekend.
Decent stay; here are my thoughts. I talked to the director of rooms. They told me globalists usually get upgraded to the deluxe rooms slightly bigger than the rest on the corners of the building but they didn’t have any available my stay. It seemed like a majority or all of the globalists get put on the 7th floor of the main building (top floor). I saw them going into all the rooms putting plates with apples and candy and cards in the rooms as a welcome amenity for all the arriving guests. Lots on this floor. I Got a standard room high floor city view. Not facing airport runway. The second tower seems like it’s overflow at this time; not many staying there. During my stay the elevators weren’t working in that tower so it was stairs only and you had to ask the desk to unlock the stairs for that area. This is a horrible inconvenience and I’m sure it’s fixed by now.
Globalist breakfast could be taken in the restaurant or room service. Told me it was up to the all American breakfast per person ($20) but I ended up each day getting other stuff and they took it off no problem. So maybe interpret that as a $20 limit per person? I got coffee and juice one of the days and they didn’t care so seems pretty lax.
When I booked this property it was free parking. They had the free parking badge on the Hyatt website but week or so before I arrived I looked and they removed it. Haven’t updated everything yet but they are now charging $20 a night for parking. They never asked me at checkin if I had a car but they were asking other guests. There weren’t any signs in the lot or parking gates other than asking Uber and Lyft drivers not to park due to the proximity of the airport nearby. Seems like they’re rolling this out so be aware… probably a deterrent to people abusing their parking lot unfortunately.
The rooms were modern and “upmarket” as they describe it but expensive for the size and views of what you’re getting. But you’re more paying a premium for the location here which is understandable. The hot tub wasn’t working during my stay and some of the outdoor areas could use some cleanup (found a dead bird on the pool deck). Also the airport shuttle was inconsistent. One time I called the number and they came right away. I tried two other times and I got a disconnect tone and had to pay for an Uber. I personally would pay less next time and stay nearby at the Hyatt Regency OC which is also newly renovated and had lower room rates and bigger rooms; even if further away. Even though parking is paid at that property now it’s paid here too so that benefit of this property is gone. And the rooms are smaller; but location is king so keep that in mind. It’s right across from the JSX hanger and some other private stuff. If you’re only here for a night or two and need the location I can see the benefit. For a longer stay id go elsewhere; spread out into a bigger room.