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Old Jul 18, 2021 | 11:02 am
  #4492  
bj2757
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Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 855
Suspended - again

It finally was time to redeem a few rewards with $500 in my account since today was the 31st day after the last redemption. Did all the normal stuff on the first reward, got the code to submit, and then got the dreaded error message with the code that indicates I have probably been suspended.

In the past week I had two surveys I interacted with. One was one of those where you take a survey and it qualifies you for a larger survey a week or so later - this one was for an hour long survey scheduled for last Tuesday evening. Changed plans, changed our normal dinner time. read the 8 emails I received reminding me, giving me the access info, telling me to sign on 15 minutes early, complete a few preliminary questions at the 7 minute mark, then wait for the blue start button to light up. Did all that and had the cursor on the button as it lit of and clicked on it only to be told "We already have enough participants..." I commented that it was pretty much BS. I received a follow up email a day later indicating they hadn't bothered to read my comments and that they would "keep me in mind for future surveys." I replied basically don't bother, I can waste my own time. I didn't cuss etc - just showed my displeasure.

Then I had a regular survey - we've all had them - where they ask if I know anything about a dozen or so companies - I say no to 10 of them - then they proceed to ask me dozens of terribly worded questions about the companies I told them I don't know anything about - with no "I don't know" or "N/A" response provided. At the end it asked for comments and I said this may be the most poorly worded survey I've taken, and why would you ask me questions like "Do they treat employees well" and "Do they have effective managers" after I said I don't know anything about the company?

I'm guessing one of them got me in E-Rewards jail...with $500 in the account and I have been redeeming as soon as the system allows.
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