I just felt over the past a couple of years, AmEx has been treating us like dogs. AmEx throws out the Uber bone. We jump to catch it. We chew the bone and learn how to suck all flavor from it each month. Then AmEx throws out the Saks bone. We learn how to catch and digest it too. Grubhub/Seamless/Shake Shack same story. Now AmEx again throws out the bones like Equinox, Peacock TV, Sirrus XM. I'm just too old to jump on the new bones. AmEx tries to teach old dog new tricks? Not me.
I just do not think this is how a top CC bank should treat their best customers. AmEx does not show any respects to me, or to us. We are all at the mercy of what AmEx likes to offer.....