FlyerTalk Forums - View Single Post - Hertz charging erroneous underage fee (or, how I turned 120 years old)
Old Jul 16, 2021 | 8:28 am
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jtav559
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Two thoughts:

As stated on other threads here... Hertz IT is a soup sandwich. I am going make a wagered guess that this is related to that ineptitude, and not some nefarious plot on Hertz part to charge you extra.
Heck, they even admit it "may be a glitch in our computer system"...... No, you don't say?

I wonder if it has to do with your license on file in your gold profile? Maybe delete your DL out of the profile, and then add in a fresh entry? Perhaps there is something there causing a hang up?
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