Originally Posted by
mrdisco
i just tried to call BA Holidays and I got an automated message telling me they cannot take my call right now due to a high number of calls and to call back at another time (!!). Is this new?
well the call centre queue times vary. I bet currently the problem is that the UK gov changed the green/amber list countries and lot of people wants to call and re-arrange or cancel their trips. I would try to call either early morning or wait a week or so.