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Old Jul 16, 2021 | 2:14 am
  #39  
Will08
5 Years on Site
 
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,303
Originally Posted by Armchair Flyer
So, after all the to-ing and fro-ing. And remembering she is travelling J.

We chatted with Emirates before she flew to clarify this point. And in the chat we mentioned that if she is provided with a hotel through Dubai Connect, as a traveller to the Philippines, she cannot leave the terminal. We’ve screenshots of that chat.

We will take care of it” they said. “Don’t worry”, they said.

She gets to DXB and they want to take her to Le Meridien, off terminal. She cannot have a room at the International Airport Hotel. (It’s actually full now, so we can’t even get one ourselves).

So, as a J passenger who can’t leave the terminal, something that Emirates know full well, she is as I write sitting in one of the Biz lounges, for 22h. And to remind all you avid readers, she didn’t book 22 h of layover, she booked 4h.

Is there any wonder why We are just a bit miffed?
At the very least, she should be asking to be placed in the F lounge where she could go and get some sleep, have more privacy and have a shower with better amenities and a better meal. This is a ridiculous outcome.
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