Originally Posted by
neuro0
My spouse applied after checking she had already PC changed her sapphire card a while ago. Her chase app said she is already preappoved. Used a referral link to apply and got the following message
We need to review your request a little longer. We will let you know of our decision as soon as possible.
I thought she will be instantly approved given she has preappoved message under her chase login.
How many days ago did your spouse PC the sapphire card? Did you give Chase a call to follow-up on her status?
Please kindly report back what the issue was with the additional review required.