Originally Posted by
PDXpress
That's the right question: Why does the bag guarantee exist? Has anyone ever chosen Alaska over another airline because of the BSG? That's just way, way down my list. But Alaska must think it matters because they announce it on every flight, sometimes multiple times.
I've never claimed the BSG, but it is absolutely the case that AS bags arrive much quicker than other airlines IME, and I suspect it's because AS puts themselves on the line to do so. I almost never check bags, but am far more likely to do so on AS than any other airline domestically due to reasonable expectation of not having to wait forever to claim them. More checked bags likely leads to fewer cabin bags which leads to quicker boarding which leads to more on time flights which leads to...