Originally Posted by
recreationaltimetraveller
Arrived at YVR to find a 20+ person line to get into the MLL, waited for a few minutes with no movement before asking for a “to go” bag and going to sit by the gate.
If travel is back to this volume then they need to find a better system with prioritization and a queue system. Shouldn’t an SE or someone in paid J get priority over a guest pass with no status, or someone who chooses to arrive 4+ hours early for their flight vs someone who is connecting and needs somewhere quiet to work between flights?
Other airlines seem to have solutions to overcrowded lounges, and while I appreciate the “to go” bag, food isn’t my only motivation for going to the lounge.
I posted this upthread on May 6:
Originally Posted by
24left
Interestingly, when I left the YVR MLL around noon or so for one of my departures this week, there was a line of people. The desk agent told them that the lounge has the maximum number allowed and no one else can enter until someone leaves. AC might have to come up with some ideas if pax numbers increase. IIRC, it was mentioned on this forum quite a while back that some J pax etc might not be happy to hear they can't enter.
Adam posted this on May 18:
Originally Posted by
Adam Smith
I think the key question for those looking to use MLLs is whether the relaxing of regulations applicable to MLLs will keep pace with growth in passenger numbers. If not, there could be a lot of long MLL lines in the not too distant future. Let's hope it doesn't come to that
Plus just the other day, [MENTION=150272]Short hair Francis[/MENTION] posted this photo:
Originally Posted by
Short hair Francis
Just flew out to Ontario/Quebec this past weekend.
.....7/8 AC 308 YVR-YUL.
.....
When leaving the club at noon, there was line to enter. "Capacity Restriction"
....
AC had time to develop a solution to this regardless of whether it was quiet up until May. There is no such thing as not knowing people would be flying. The minute they started having 20% sales would have already been late. They also need to have more than 1 desk agent in YVR and YYZ - especially as those lounges currently also handle international pax.
Maybe someone who is a high value customer will let AC know. Or post photos of the lines on Twitter etc.
