Originally Posted by
kayexalate
WTH? How many times do I have to HUCA to get an agent who can access the inventory? I tried 4x today, (call centers Boise, Seattle, Phoenix), all with the same results. The last week I've been calling and up until today each agent could access all the CX business inventory no problem and it was matching with the BA website inventory. Now nothing. bizarre & frustrating.
So I think I understand the problem. Contrary to what usually happens, the married segment is not available, but both the intra Asian and TP segments are on their own. I confirmed this because I tried to add the connecting flight after I booked the TP yesterday and they said it will take AS about two weeks to book the connecting flight. I would book your HKG - xxxx flight on its own ASAP.
hope this helps!