Originally Posted by
Finkface
Did you make the call or did your partner? Only the account holder can request the transfer so if you called, I can see why it may have happened. I called on Monday to have points transferred from Mr. Fink’s account to mine and then put him on the phone to request the transfer. But at first the rep thought I wanted the points to go the opposite way as I was the one who initially called.
I called yes, my partner was next to me but the first person didn't ask to talk to them (we tried again just after our first call, and they asked to speak to her, but it was too late by that point), lesson learned for next time.