Originally Posted by
SamirD
Probably an 'update' that broke it--either on Delta's side or yours or both. I'd try different browsers to find out whose issue it is.
I already tried multiple browser, multiple times. My results are so far:
- Firefox: Chat window doesn't even show up
- Chrome: Stuck after writing "representative" and confirming
- Edge: dio
So I assume it's an issue on Delta's site, but can't tell for sure. Maybe the bot is just not replying when wait time exceeds a maximum. Might also be related to those annoying redirects always sending me to the German site so that I have to choose "US - English" manually each time.