FlyerTalk Forums - View Single Post - Titanium - why do I bother?
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Old Jul 13, 2021 | 10:18 am
  #63  
cova
40 Countries Visited
3M
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20 Years on Site
 
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,908
Experience lately at Marriott as Titanium.
1. On check in - they no longer mention - "thank you for being a Titanium member".
2. Have to ask for breakfast coupon, which is a credit not a free breakfast (that might have changed back - will find out soon).
3. Can't check in early, they say they will call - but come back three hours later and non-elites are being checked in, no call that rooms are available (did get 10,000 bonus points for that issue).
4. Late checkout not available - maybe 1pm or 2pm (no 4pm).
5. Trying to apply suite upgrade - only being offered high floor upgrade or better view - which you usually get at check in. What is the point - it is called "suite upgrade" - if it means "room upgrade" then change the name of the benefit.

Although I stay at the location I want to stay - regardless of hotel brand - but will stay at Marriott if close by location - say a few blocks away.
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