Originally Posted by
FlyHappy33
I'm currently staying at this property and my experience hasn't mirrored that of previous posters. At check in I received no Globalist recognition, a request for an upgraded room was denied based upon availability (no problem, I understand this benefit is subject to availability). The front desk agent, who I later found is the front desk manager, offered no explanation of the properties amenities or features. After being given keys, I had to ask for directions to the room. It was unusual to have to pry information about the property from the front desk staff. I have had more hospitable check in experiences at Hyatt Place hotels. I'm still not sure what, if any, Globalist perks this property provides. Apart from the odd check in, our stay has been lovely. We would have appreciated an upgrade but the regular king room we received is more than adequate. The food so far has been spectacular and I second a previous posters comments on the lobster Benedict, a must have for breakfast. We are dining at Manta tonight and very much looking forward to it.
That’s so funny, it mirrors my check-in exactly! I stood around awkwardly assuming that a bellhop would show me the way, then went back to ask where to go when it was clear no one was coming. No mention of globalist or what restaurants etc.. are on the property.
We found the food to be good but somewhat inconsistent. The Steak dish and fish dish at Manta were excellent but the sides made no sense (options were plain steamed rice or guacamole to accompany a dry aged steak??). I love spices food but the aguachile was spicy to the point of inedible. I can only assume a kitchen error on that night. I was disappointed that they were out of the grilled octopus at Manta, and out of Lobster for breakfast. Chilaquiles with steak were excellent, as was the pool food.
I recommend a room not on the top floor. There were two weddings this weekend, both rented out Glimpse on the rooftop for their after party. From my room on the 5th floor, I felt like I was in the DJ booth. At least they ended at 11PM, but I’m old and wanted to go to sleep early 😁
Overall it was OK, but felt a bit clubby for my taste. Maybe it would have been different without the multiple weddings going on.