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Old Jul 12, 2021, 11:24 am
  #275  
ny747
 
Join Date: Aug 2004
Location: New York
Programs: UA GS, Marriott LT Titanium
Posts: 190
Stayed just before 4th of July weekend. Should have known but was still disappointed with service levels, especially housekeeping. We asked for a rollaway bed before heading out to dinner and it wasn't done two plus hours later. When I called to complain, first response was "it will take up to 90 minutes". I reminded her of my earlier request and then miraculously they showed up within 10 minutes.

Lines to check-in were a zoo when we were leaving so am sure the service levels were even worse then.
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