FlyerTalk Forums - View Single Post - AMEX Delta Companion certificate Consolidated Thread
Old Jul 12, 2021 | 9:16 am
  #2984  
xliioper
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Originally Posted by MikeyZBT
Anyone having problems using the Companion Certificate (via Reserve) on the website? It's a certificate that has been extended because of the pandemic... is that the reason it won't work on the website? It tells me (after I find the flights) that it has encountered an error and I have to call in... Is it still a nightmare trying to call Delta? (even on the Platinum line?)

Thanks!!
It would be helpful if you could elaborate on the nature of the issue you are experiencing. Also route and dates would be useful. I seem to be consistently getting a #100800_SMR error message when selecting FC flights. Selecting Main Cabin flights appears to be working as it takes me to the checkout page. Would not appear to have anything to do with certificate extension.

Last edited by xliioper; Jul 12, 2021 at 9:24 am
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