I am not traveling like I used to (retired in 2019) so I am not seeing hotels every week. But as a Lifetime Titanium I dont expect a brass band upon arrival but it seems like I am like every other person in line. Seems to be a lot of hiding behind Covid issues that are causing problems. I am sure they have issues but the end user experience is taking a hit
My two experiences in the last month or so are so-so greeting, average rooms (no views in hotels that have great views) and almost no nice, extra anything. I have a minor billing issue with the Key Bridge Marriott that has yet to be resolved even after 2 calls to them.
Marriott isn't making a ton of money from me these days, but once I draw down my pile o'miles it is time to look elsewhere for vacation places