Originally Posted by
ajf87
I stayed at Conrad over the 4th of July. I'll start with the (few) positives:
The rooms seem to have their own personal mini-fridges (and I do mean mini), enough for some water and booze. No coffee machine or microwave for reheating leftovers, of course.
The negatives:
The most disappointing part of the stay was the room. It was drab, sterile, and not functional. It was certainly not luxurious - no push-button blackout curtains, just manual (as in grab the plastic and pull, not even a pulley system). The bathroom had a zero-edge shower.... with no glass, only a curtain. Water ends up covering half of the bathroom. These rooms will not age well. The removable shower head was on a track that only let me raise it up to my face (I'm 5'9"). The lights by the door did not go off and weren't connected to any switch that I could find in the room. The furniture seemed beat up. There was no desk - only a small round table with no outlets nearby (so much for attracting executives and convention-goers in town for work). And it was noisy too. There was nothing that set the room apart from a new Embassy Suites or even Hilton Garden Inn. It's like the rooms were designed by accountants who have not only never set foot in the premier properties that RW strives to emulate (Wynn, Venetian, Cosmo, Aria, etc.), but also haven't even set foot in another Conrad. If this was my first exposure to the brand (and it will be for the overwhelming majority of guests) I would be underwhelmed to the point where I would write off the whole brand. The room totally pales in comparison to what you can get at Wynn/Encore or even the newly renovated Caesars rooms (Augustus and Palace Tower rooms). I don't even think the room was as nice as the new Virgin at the old Hard Rock. Just a total letdown. Hilton has completely whiffed here and they're letting RW completely trash their brand.
Appreciate the excellent well said review

I am so glad I canceled my reservation there rather than trust the brand as I came close to doing
This was my exact perception from the photos that Conrad was a cost cutting huge design mistake even brand damaging. And now you've convinced me
Thought maybe the photos were unflattering but not the case at all
Feel sorry for those who paid 1000 a night an up there for a suite and don't know the difference.One utube video guy was bragging about spending the 1k
The Hilton shows much better than the Conrad oddly (again perception) and Crockfords the best as it should be
I do think they may have hit their mark @ Crockfords and that should have likely been the Conrad & then another wing for Conrad LXR
Similar to Aria vs Aria Suites an exclusive brand within the same elegant complex just more personal service and even plusher rooms suites etc
One reviewer said the beds were hard at the Conrad can you share your thoughts as well as linen and pillow quality? @ Conrad VS the new Virgin Hotel ?