Originally Posted by
exwannabe
Could you clarify? I think the rules presently are as they were in the old days:
YOU cancel within 24 hours: Free full refund
YOU cancel later: DM/PM free, others pay redeposit fee.
THEY cancel (or significantly change): Free refund
Don't forget the 72 hour rule from the old days: YOU cancel within 72 hours of scheduled departure, no miles are returned, regardless of status or payment of a redeposit fee. IIRC taxes and fees on the award ticket would still be refunded.