Originally Posted by
SHLTP
The personal ambassador has been abolishef but that doesn't mean there are exceptions - maybe the ambassador and the client continue to cooperate specifically even if not officially (or semi - sanctioned) or of course some people spend a ton and thus earn special consideration
In my experience in this world there are always exceptions and it would be exceptional if there weren't
I often get specialty suites at Marriott and Hyatt even if I am paying on points. Why? I have no idea
Exactly. When I asked for and got the approval it was about a few weeks after the announcement by Marriott. I was still traveling and the Ambassador mgr made an exception for me. What gets me is some of these people on here act like they know it all and act so pompous. When I leave a voicemail for my Ambassador I always start out and mention I have an exception that my Ambassador is still my personal one and to make sure the message is forwarded to her in full. I also state in the voicemail for anyone else listening not to help me, I will wait for my Ambassador to call me when she gets the message. I guess once Flueck made the announcement last year Ambassadors just listen to each others voicemails and try and help because of the no personalized service anymore.
Regardless, If there are some on here that don't believe me it doesn't affect me 1 way or another. I got the exception and still have personalized service which I highly value. It would annoy me I must admit if I had to keep speaking to random Ambassadors all the time so I'm glad I don't.