Originally Posted by
m907
Sorry, 5:15 is what I meant. In my experience, the actual checkout time governs, not the reservation time.
Yes, but at many off-airport locations, the agent will pre-prepare the contracts for the loyalty members and when you arrive, they just hand you the keys and you go. They don't always go into the system to update the time you actually arrived. Sometimes it doesn't matter, but it can add additional hours up to an additional day depending on the timing.