I had two rooms (one with a Cat 1-4 being used for a second night and one room with points. After the first night we were called home for a medical reason of a family member (btw he is okay now). Nice rep at Hyatt about all that. She said there is no penalty and that they’d check us out right then but that we’d have to call Hyatt to get back points. Normally this is instantaneous with my transfer. Hyatt chat said 7-10 days.