Originally Posted by
Silja
Too early for checkin for me, but I scanned in all our passports. Make sure the lower edge of the passports lines up exactly with the lower edge of the "window". Assuming a US passport, those couple of lines with numbers and letters should be in the darker space of the window, and the actual info, your photo etc in the lighter space.
Exactly, focus on the lower portion of your passport it picks up all the machine readable lettering in my opinion. That’s how it’s worked for me in the past