FlyerTalk Forums - View Single Post - Purchased points, bonus points didn’t show, who to call
Old Jul 6, 2021 | 2:46 am
  #2  
FLYGVA
Moderator: InterContinental Hotels and Germany
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Join Date: Oct 2002
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I would approach IHG Rewards Club first. The confirmation mails however usually come from Points.com. In so far, I would approach them directly, if IHG Rewards Club could not help you.

Double check, if you have been within the correct time for the double points offers. I nearly made this mistake in the past ....
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