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Thread: Credit $ for volunteering to take later flight even though not needed?!
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Old Jul 5, 2021 | 8:42 pm
  #11  
channa
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Originally Posted by bayareafamily
Wondering how long we should wait for the email the SFO manager said would be coming before contacting Customer Care. It's been 4 days but also a holiday weekend so I was thinking maybe next Thursday, which would be a week. I'm not sure what hte process is - if the manager needs to send it in via confirmation numbers or whatever and then get processed, or if it should have been more or less instantaneous.
Give it at least a week. They don't send the email themselves. They put in a request for CS to process it.
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