Originally Posted by
Boraxo
Mine didn’t update with $15 for July either. Will report back after calling Amex. I don’t plan to delete/upload the card every month. For thousands of customers this is something they should fix
Agreed....however, my experience has been that AMEX will tell you it's up to Uber to add the credits. Uber's "help center" will give you nonsensical answers to your questions, repeatedly. The last time this happened to me, AMEX chat told me to delete/add the card again.
After three days of runaround from Uber, my account was finally credited....by Uber.