Originally Posted by
Concerto
I really wish all these vile airlines would just get wiped out. It's high time to get back to something normal and decent. Maybe passenger behaviour would improve in such a scenario, although this is not such a problem in Europe. It seems that the more solvent an airline is, the more vile it is.
Vile airlines? They fly millions of people a year without any issues. I was a regular with RyanAir/ Easyjet for a few years, and rarely had any issues. There is very little difference between an Easyjet flight and a BA/KL/AF/LH flight. You get to the airport, you queue to get on the plane, you're stuck for a couple of hours in a seat, and you have the option of buying some food or drinks.
Customer Service? Just check the BA (and probably other boards) to see how well regarded their CS is!