The asking for room numbers constantly is something Paul L. should really be held accountable for.

I stayed at Puri around 5 years ago when he was GM there and was asked for my room number literally everywhere. All restaurants, bars, pools, beach, etc. All day, every day for 4 days straight. It got a little ridiculous after awhile. Raised it to Paul directly multiple times and it was clear he couldn't be asked. Either ignored the complaint entirely or blamed it on high turnover of staff.

He's been with the company for 6 years now and this same complaint keeps coming up? Come on....