Currently staying in an HGI, I checked in on the 30th. They told me I had points selected and had no idea even what the FB credit was. I gave up and don't want to waste more time asking anything about it. Hilton botched the rollout of this ...... change and the hotels also are at fault. Aggravating AF.

Additional minor aggravation is the hotel front desk lied when I called them first and asked about their breakfast. They said they had the full restaurant / breakfast buffet up. It's half a hampton inn breakfast. No cook to order. $14... I'd have stayed at a Hampton if they told the truth.

The Hilton page says it's automatically applied to the bill. A few above have mentioned vouchers. Which is it? And does it apply at checkout or daily? (If daily, an early print out of my folio should show it?)

If it applies automatically, I'll just keep spending $20. But I don't want to be stuck with $100 charge for ...... food.

Much thanks!