FlyerTalk Forums - View Single Post - Expensive luggage worth it?
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Old Jul 2, 2021 | 2:22 pm
  #14  
fed planner
30 Nights
1M
50 Countries Visited
20 Years on Site
 
Join Date: Oct 2001
Location: San Antonio, USA
Programs: UA 1K and 1 MM, HHonors LTD
Posts: 737
I used to swear by B&R - but not so much any more after they would not repair or replace a damaged bag. So much for their warranty. What's worst is the complete runaround their CS provided. Of course, I'm still using my other B&R pieces and probably will for years to come . . . at which point I'll probably look elsewhere, but put me in the "buy expensive" group.
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