Originally Posted by
willywilkes
Thanks all - traveling tomorrow barring any additional last-minute cancellations. Once I make it home, I am still going to write to customer service about my disappointment but not expect anything in return, rather note it to them to continue to show that customers don't LUV these trip delays/cancellations. My confidence in them for future bookings is definitely harmed at the moment, I have a Hawaii trip booked in the fall that now I am already nervous for...
Just an FYI , they are getting hammered with complaints. When I sent mine it said expect 10 days for a reply.