Originally Posted by
hollywoodcory17
Air Canada is just as bad at cancelling routes at short notice.
Still bad, but not as bad as WestJet.
Seema Shirali was upset after WestJet cancelled her direct Toronto-to-New York flight, only offering a credit when she requested a refund. The alternative offered would've added 4.5 hours to her trip.
I hope the DOT also fines WestJet $25 million for blatantly disregarding US regulation.