FlyerTalk Forums - View Single Post - Master thread Air Canada Refunds vs credits; Class action lawsuit filed
Old Jul 1, 2021, 3:44 pm
  #1628  
seawolf
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Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
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Originally Posted by hoipolloi
AC tells US DOT to pound sand regarding the enforcement proceedings for extreme refund delays
https://viewfromthewing.com/air-cana...m=BoardingArea

Docket: https://www.regulations.gov/document...2021-0073-0005
Didn’t read the whole thing but it sounds like a rehash of AC’s response to passenger filed complaint (discussed earlier in this thread) that DoT’s Industry Letter is not binding as it didn’t go thru rule making process (APA). DoT had fully authority for decades (not just years) under various Republican and Democratic Administrations to prohibit the the practice frowned upon in the Letter with explicit regulations but choose not to.

If AC loses, other airlines are not going to be happy with them.

I was worried a couple of months ago when AC started providing refunds that the resolution is anticlimactic but sounds like I should be making some popcorn.
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