Originally Posted by
spgaston
If that is truly the case, is it 100% up to the customer to reaccomodate themselves? Or is it up to AS and what if they cannot find any award availability? Does CoC for award tickets only allow for refund but not reaccommodation? Just fail to see how you can force the customer to pay more to fulfill the original ticket.
You’re not being forced; you can elect to cancel at no charge. BA changing a schedule such that it is no longer possible to avoid UK APD (because your stopover is over 12 hours or whatever) doesn’t mean there is an exemption from the law on paying UK APD. The tax exists as a matter of law. Don’t CoCs normally say “this schedule is by no means engraved in stone and we’re not guaranteeing it”?
If it was something like YQ I would expect that to be different- but mandatory taxes owed to governments not so much…