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Old Jun 29, 2021 | 1:51 pm
  #139  
schwong
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Dec 2012
Programs: IHG Amb/Diamond
Posts: 2
June 9, 2021
AS2353 AUS-SFO First (I)
Original departure 6:40p, flight went mechanical and was rebooked next day at 7am, arrived 11.5 hours late
Phone agent who rebooked me told me to save receipts and submit them. I submitted hotel and dinner ($11) for $138.72.
Alaska's response: "I was able to look into this for you and we can reimburse for those expenses that we caused with your canceled flight. I can either offer a Discount off a future flight for 200.00 or if you want to be reimbursed please write back with your mailing address and we can send a check in the mail."

I'm currently MVP Gold and this offer seems low to me. Thoughts?
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