I would have also probably been annoyed, but that's not what this article was about. A three day delay is annoying but for most people, it is an annoying, potentially expensive inconvenience. Instead, the article was focused on the situation in Sydney, which is far more than an annoying inconvenience and interviewing people who were stuck there in particular, who were arguing that the government should be flying them home/running an MIQ hotel effectively in Sydney, etc.