Can anyone with a bit of experience of price matches let me know what to expect, please?

I've booked an Ibis Styles via ALL, but I know it's cheaper via hotels.com under identical conditions.

I've submitted the form and the screenshot (on Friday), but I've heard nothing back as yet, not even acknowledgement of a claim.

Do I just sit tight and wait. Will they email me to say if the claim is being honoured? Do they usually turn it round in a week?