FlyerTalk Forums - View Single Post - The Cape - a Thompson Hotel (Cabo San Lucas) REVIEW - MASTER THREAD
Old Jun 28, 2021 | 5:43 pm
  #84  
FlyHappy33
 
Join Date: Oct 2020
Posts: 121
I'm currently staying at this property and my experience hasn't mirrored that of previous posters. At check in I received no Globalist recognition, a request for an upgraded room was denied based upon availability (no problem, I understand this benefit is subject to availability). The front desk agent, who I later found is the front desk manager, offered no explanation of the properties amenities or features. After being given keys, I had to ask for directions to the room. It was unusual to have to pry information about the property from the front desk staff. I have had more hospitable check in experiences at Hyatt Place hotels. I'm still not sure what, if any, Globalist perks this property provides. Apart from the odd check in, our stay has been lovely. We would have appreciated an upgrade but the regular king room we received is more than adequate. The food so far has been spectacular and I second a previous posters comments on the lobster Benedict, a must have for breakfast. We are dining at Manta tonight and very much looking forward to it.
FlyHappy33 is offline