FlyerTalk Forums - View Single Post - U Fare to Z Fare (Upgrade to First) Question/Issue
Old Jun 28, 2021 | 11:04 am
  #6  
flyerCO
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Agent could get DL in trouble with DOT. OP paid whatever the published fee/fare is to book into F. This isn't a case where DL can say that the fee wasn't correct, and thus wiggle out.

I had an airport agent do something similar a couple years back. I complained to DL CS. While of course they never tell you what happens to employee, I never saw said employee again.
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