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Thread: Need the BA Gold line phone number [Avios booking cancelled, non-elite member]
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Old Jun 27, 2021 | 9:21 pm
  #43  
golfmad
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Originally Posted by HIDDY
I suspect that's because they don't think anyone's daft enough to wait that long. 10 minutes is about as long as I'll wait on the phone for anyone.
in the modern era, waiting for a length of time on the phone is not at all challenging. Just put it on speaker on the desk and get on with everything else.

I suspect the people who made the phone system software never thought anyone would actually be required to wait a whole hour.
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