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Thread: Need the BA Gold line phone number [Avios booking cancelled, non-elite member]
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Old Jun 27, 2021 | 9:18 pm
  #42  
HIDDY
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Join Date: Aug 2006
Location: Argentina
Posts: 40,867
Originally Posted by golfmad
It is appalling customer service if the phone line is cutoff automatically after an hour. I suspect it’s a limitation of the phone system BA use but it’s quite unacceptable for those affected.
I suspect that's because they don't think anyone's daft enough to wait that long. 10 minutes is about as long as I'll wait on the phone for anyone.
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