Originally Posted by
jjangoo
I got hit by Southwest's cancellation bonanza today and currently in the middle of a 36 hour delay. The airport rep was coy about the actual reason for the cancellation so I don't know if this delay will be a "covered hazard." I should be okay though, right?
https://www.lendingtree.com/credit-c...overage-claim/
Southwest asks that you email or call customer relations to get proof of delay or cancellation. You can reach customer relations at 214-932-0333 (press option No. 3). An agent will take your request for an email that documents your delay, but be prepared for long hold times on the number.
United/AA/Delta has more formal ways to request same thing per the same webpage above.
https://www.flyertalk.com/forum/29428326-post5.html
it's often called "military excuse" domestically, but not everyone knows that phase . if you ask someone who knows what it is, it's very simple