Originally Posted by UA 882
And after that you have 1 year to re-use the same number of miles, or you can pay a fee to get the miles re-deposited into your account (I think that fee is $100).
But beware, it takes AGES to get the miles back. I have already waited for *hold your breath*...... 3 months!!!
Three months? Why? Is this a paper ticket you returned? I'm sure I've cancelled an award, paid the fee, and the miles were back in my account immediately.