FlyerTalk Forums - View Single Post - Customer Care - How long to wait for a reply?
Old Jun 25, 2021 | 7:56 am
  #6  
Jon Maiman
10 Countries Visited
80 Nights
All eyes on you!
20 Years on Site
 
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,723
Originally Posted by jahason
Not looking for compensation. Just an acknowledgement would be good.

Breakfast was not ready on time a couple of times so that made me late for work.
Room was not made up on two days when I asked for this to be done daily.

Nothing major. Just minor irritants.

How do you engage the lurkers?
Thanks for replying with the additional information. Which property is it? It is helpful to the FT community to know which properties have good service and are responsive to issues/complaints and those that are not. It may affect our decisions on where to stay.

--Jon
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