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Thread: Customer Care - How long to wait for a reply?
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Old Jun 25, 2021 | 7:05 am
  #5  
Marriott Bonvoy Lurker III
Company Representative, Marriott Bonvoy
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5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 108
Originally Posted by jahason
Not looking for compensation. Just an acknowledgement would be good.

Breakfast was not ready on time a couple of times so that made me late for work.
Room was not made up on two days when I asked for this to be done daily.

Nothing major. Just minor irritants.

How do you engage the lurkers?
Hello jahason, sorry to hear about your experience. Please private message us with your details or email at [email protected] , so we can follow up.
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