FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)

Jun 23, 2021 | 12:28 pm

#144

kklems

Original Member

Join Date: May 1998

Location: Midwest

Programs: Marriott Titanium, IHG Plat, Hyatt Globalist, HHonors Diamond, AA Plat Pro, UA Silver

Posts: 604

Just called in after trying to make an online change on a flight and being told the seats where no longer available no matter the seat. Quoted more than 4 hours. If their online portion worked it would take pressure off the call agents

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