I've actually read several articles now where industry experts have said the pandemic + the higher wage issue will push the industry toward automation and away from jobs. I don't know exactly what that means, since you still need someone to bring you the food (drones? ). But I guess it means fewer staff since they aren't taking orders. Anyway, I'm not sure it's being "cheap" vs. the fact that most restaurants aren't high margin businesses. Some have found takeout and curbside bring in higher margins I'd assume.

I've done the ipad ordering in some airport restaurants. I'd still rather have a regular menu and someone to take my order, especially if I have a question.