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Old Oct 25, 2004 | 4:55 pm
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jwhite4
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Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
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Not directly related, but at a Fairfield in Key West last month, when I checked in (made reservation via internet), the desk agent said, "The room rate is $129, would you like to put that on your xxxx Visa?" I said, "The rate is supposed to be $99." She said, "That's the weekday rate, on the weekend it's higher." I said, "That's not what my reservation said." She said, "That's what my screen is showing me."
I walked out to my car, pulled out the confirmation I printed out and brought with me (which had the $99 rate), and gave it to her. She looked it at, showed it to her manager, they talked about it, then she said, "Would like like to put the $99 charge on your xxx Visa?" Duh!

Although I didn't end up having at problem, it makes me wonder if there is an inconsistency between my reservation and what you think it is, whatelse might be wrong? Also, what would have happened if I made the reservation on the phone or internet, and didn't have a copy to prove the rate?

Jeff
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