Originally Posted by tkelsay

I have an award ticket on hold from this morning that will cost 25,000 miles. I currently have 9,000 miles in my account so I am planning to purchase 16,000 miles so that I can finalize the reservation. I logged in, clicked the reservation, and saw the following messages:

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"Please call to purchase your trip. We are unable to complete the Purchase of this reservation online. Please contact AAdvantage Reservations."

I tried calling AA but the hold time is over 4 hours. If I go ahead and purchase 16,000 miles will I be able to complete the reservation online? I am worried that if I can't get through to someone before midnight and I lose the reservation, the same ticket is now 35K miles so I will not have enough to purchase the new award ticket and I will have wasted $300 on 16,000 miles.

**Update** I was able to purchase the 16K miles and complete the reservation over the phone with an AA rep.